Refund policy

 

All orders are final and returns or exchanges are not accepted. However, if your order was damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, email us at Orders@brdistilling.com within 3 days of receiving the shipment with a picture of the damage or incorrect items.

Once the evidence of the damaged or incorrect goods is received and inspected or an undeliverable item is returned, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund or replacement. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card.